Our privacy policy

Privacy Policy

Schoolworks Supplies respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how Schoolworks Supplies collects, uses and manages your personal information.

We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. We acknowledge that when you provide your personal information, you do so trusting Schoolworks Supplies and unless you directly give Schoolworks Supplies consent to do otherwise, Schoolworks Supplies will only collect and use your personal information in accordance with this Privacy Policy.

Collecting information about you

Except as stated in this Privacy Policy, Schoolworks Supplies will not collect or use your personal information without your consent. Schoolworks Supplies collects your personal information when you:

  • provide us your personal information and contact details;
  • enter your personal information on the Schoolworks Supplies website
  • participate in a Schoolworks Supplies competition;
  • interact with us through social media (including Facebook);
  • register on the Schoolworks Supplies website
  • contact us; we may also keep a record of that contact.
  • We will only collect additional personal information with your consent.

Schoolworks Supplies Ltd use of cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Schoolworks Supplies uses cookies to make your use of our website and services as convenient as possible, such as by customising your web browser's access so that you can maintain your shopping cart when you next visit the Schoolworks Supplies website. Cookies also enable Schoolworks Supplies to offer products and services for you on a more personalised basis.

Schoolworks Supplies Ltd uses web analytics tools, testing and other software that use cookies to improve your online experience, including the display of more relevant ads on other websites, based on your activities on your visits to the Schoolworks Supplies website. If you do not wish to receive any cookies you may set your browser to refuse cookies, however not all the functionality of the Schoolworks Supplies website may operate as expected.

Using and disclosing your personal information

Schoolworks Supplies purpose in collecting your personal information is to provide you with:

  • the ability for you and Schoolworks Supplies to complete or progress your order or transaction with us
  • information that interests you
  • information about events; and
  • special offers that are relevant to you

Schoolworks Supplies will not use or disclose any of your personal information without your consent, unless:

  • required by law;
  • Schoolworks Supplies believes it necessary to fulfill the above purposes or otherwise to provide you with services or products which you have requested; or
  • to protect the rights, property or personal safety of other users of the website, any member of the public or of Schoolworks Supplies

In seeking to give you the most worthwhile experience in using the Schoolworks Supplies website, your personal information may be used to send you advertisements about products and services that we think you are likely to be interested in.

Schoolworks Supplies does not disclose your personal information to advertisers, or any overseas entity. In order to operate the Schoolworks Supplies website, fulfill the purposes set out above or otherwise deliver products or services, Schoolworks Supplies will not otherwise disclose your personal information to other companies or third parties without your explicit consent.

When Schoolworks Supplies will contact you

When you complete a purchase with Schoolworks Supplies, you are presented with a comprehensive way to manage what marketing communications you wish to receive - if any - from Schoolworks Supplies. Similarly, when you create an account or subscribe to Schoolworks Supplies newsletters, your preferences can be managed by you in their entirety.

Types of communications you may receive

  • updated information about the Schoolworks Supplies website;
  • information about our products and services which may interest you; and
  • Any communication enabled in the newsletter preferences area in your account

If you are receiving promotional information about Schoolworks Supplies and do not wish to receive this information any longer, you may remove your name from our list by visiting the Schoolworks Supplies website and updating your newsletter preferences in your account. Please allow up to 3 business days for this request to be processed. Alternatively, please contact us at books@schoolworkssupplies.com.au

You can access the information Schoolworks Supplies keeps about you

If at any time you want to know what personal information Schoolworks Supplies holds about you, you can log into your Account and view the information you gave us. If you have further questions, you can contact us by phone.

Changing and updating the information Schoolworks Supplies has about you

If at any time you wish to change your personal information that is inaccurate or out of date, please contact us at books@schoolworkssupplies.com.au, or by contacting us by phone and we will amend your personal information accordingly, or advise you how you can do this yourself within your account.

Deleting the information Schoolworks Supplies has about you or stopping any further advertising material

If you wish to have your personal information deleted, please let Schoolworks Supplies know by contacting us, and we will take all reasonable steps to delete such information unless it must be kept for legal reasons. If you do not wish to receive further advertising, marketing or promotional information from Schoolworks Supplies, please email us at books@schoolworkssupplies.com.au

Storage and security of your personal information

Schoolworks Supplies will do everything reasonable and in its' power to keep secure the personal information which Schoolworks Supplies holds about you. Access to this information is restricted only to Schoolworks Supplies employees who have specific authorisation. Schoolworks Supplies also continually endeavours to improve security safeguards using the most stringent, industry-accepted online security and internal processes. That said, Schoolworks Supplies will not be held responsible for events arising from unauthorised access to your personal information, but will do everything in our power to prevent it as a responsible, high-profile, Australian online retailer.

What to do if you have a problem or question

If Schoolworks Supplies becomes aware of any ongoing concerns or problems with the Schoolworks Supplies website, Schoolworks Supplies will work to address these concerns promptly. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact Schoolworks Supplies by calling 03 5152 4086.

Future changes

Schoolworks Supplies is committed to being Australia's #1 online educational bookstore. This means that Schoolworks Supplies business will continue to evolve and improve as new products, services and features are introduced. Accordingly, Schoolworks Supplies will review and update its policies as required. Schoolworks Supplies reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on the Schoolworks Supplies website.

This amended Privacy Policy will apply whether or not Schoolworks Supplies has provided you specific notice of any changes or updates.


Contact Us

  • Address: 147 Macleod St, Bairnsdale, VIC 3875
  • Phone: (03) 5152 4086
  • Website: http://www.schoolworkssupplies.com.au
  • Email: charlotte@schoolworkssupplies.com.au

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